Thursday, April 26, 2007

Battery :: better Safe than Sorry!


I met up some friends of mine working with IT services companies at a Good Friends Wedding.
table talk turned towards work and workplace.
Topics of chito chat included Quality and the extreme near paranoid emphasis on processes at these home grown IT Majors {Satyam/Infosys/TCS}.
My friend(manager@Infosys) explained to me how the processes at Infosys are so good that

  • It simply cannot be bypassed.
  • It can detect variances and process in-efficiences quite early
  • Makes each and everything accountable to the decimal.

He says the over-emphasis is a strain on the employee but iz a sure-winner in any projects success. I tend to agree as some hazards can be really bad.... read below

I recollect this story about faulty Batteries in Laptops being replaced by companies.
In this case Acer which was selling Laptops with Sony Batteries recalled its laptop batteries due to suspicions of Faulty batteries.


Acer announced on Wednesday(25/04/2007) it would be recalling close to 27,000 of its Sony-made lithium-ion laptop batteries.
Taiwan-based Acer said that while none of the known incidents involved its own laptop models, the company will still be working with the agency to conduct the voluntary recall.

When asked why Acer had announced its recall months after its competitors had announced theirs, an Acer spokesman said that the company had been working with the USCPSC and Sony since the recall was announced.

"All parties felt it was better to be safe than sorry," the Acer spokesman said, acknowledging that it took the company months to come to that decision.




Acer follows Laptop makers Dell, Lenovo, Apple, Toshiba and others in this recall which is due to suspicions of faulty batteries in laptops having sony battery overheating and catching fire.

Since Sony is japanese and a rich company it can afford a recall. Though its name takes a battering due to the bad battery episode.

In hindsight it appears that processes are the key to survival of companies in this days of cut-throat competition. A slight glitch and the company image suffers. So the increased emphasis of IT majors on good and robust processes is a well thought of measure by Indian Companies to show "Zero Defect" results to its clients scattered across the globe.

Though india have a long way to get successful products or companies like Apple, Sony, Samsung. It sure is gearing up towards the same in the right way.
Now all it needs is a good product which will be revolutionary and ground breaking in the market . I mean the Overseas market.
Cmon India dikha do!!!
Innovative aur Successful products bana do !!!

~P

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