Friday, August 25, 2006

ice ice baby ... whats wrong with Vanilla ?

Read this interesting fwd I recvd ... shows how bugs can manifest in different forms and present in different ways !!!

VANILLA ICE CREAM LOGIC

Never underestimate your Clients' Complaint, no matter how funny it might be! This is a real storythat happened between the customer of General Motors and its Customer-Care Executive.

The Pontiac Division of General Motors received acomplaint:This is the second time I have written to you, and I don't blame you for not answering me, because Isounded crazy, but it is a fact that we have a tradition in our family of Ice Cream for dessert afterdinner each night.

But the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that Irecently purchased a new Pontiac and since then my trips to the store have created a problem. You see,every time I buy a vanilla ice cream, when I start back from the store my car won't start. If I get anyother kind of ice cream, the car starts just fine.

I want you to know I'm serious about this question, nomatter how silly it sounds:"What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to startwhenever I get any other kind?" The Pontiac President was understandably skeptical about the letter, butsent an Engineer to check it out anyway. The latter was surprised to be greeted by a successful,obviously well educated man in a fine neighborhood. He had arranged to meet the man just afterdinnertime, so the two hopped into the car and drove to the ice cream store.

It was vanilla ice cream thatnight and, sure enough, after they came back to the car, it wouldn't start. The Engineer returned for three more nights. Thefirst night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed tostart. Now the Engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem.

And toward this end he began to take notes: he jotted down all sorts of data: time of day ,type of gas uses, time to drive back and forth etc. In a short time, he had a clue: the man took less time to buy vanilla than any other flavor. Why? The answer was in the layout of the store. Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup. All the other flavors werekept in the back of the store at a different counter where it took considerably longer to check out the flavor.

Now, the question forthe Engineer was why the car wouldn't start when it took less time. Eureka - Time was now the problem -not the vanilla ice cream!!!!The engineer quickly came up with the answer: "vapor lock". It was happening every night; but the extratime taken to get the other flavors allowed the engine to cool down sufficiently to start.
When theman got vanilla, the engine was still too hot for the vapor lock to dissipate. Remember: Even crazy lookingproblems are sometimes real and all problems seem to be simple only when we find the solution with cool thinking.Don't just say its "IMPOSSIBLE" without putting a sincere effort... Observe the word "IMPOSSIBLE"carefully... Looking closer you will see, "I'MPOSSIBLE" ...

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